Services / Writing Editing
Post ID: 42855
Country: United States
State: Arizona
City: Gilbert
Email: joyce
bizworksstudio.com
JOYCE S. KAYE
480.223.8368
Joyce@BizWorksStudio.com
Currently located in Gilbert, AZ
Technical Writer/Editor/Graphics Person available to provide simple, effective, and customized communications
- Design and publish e-newsletters, brochures, and PowerPoint presentations
- Furnish website support
- Draft technical documentation
About Me
▪ People person AND computer geek who understands computer applications and thrives on the challenge of communicating that understanding clearly in writing.
▪ Experienced in finance, transportation, health care and academia.
▪ Able to learn new concepts accurately and quickly.
▪ Detail-oriented AND able to see the larger picture.
▪ Strive to enhance effectiveness and nurture the human spirit in my environment.
▪ Respected for my honesty, integrity, and objectivity.
▪ 20+ years' experience.
Education and Certifications
▪ Master of Social Work - Fordham University; New York, NY
▪ Certificate in Business Management - SUNY; Farmingdale, NY
▪ Graduate courses in Business Administration - Pace University; New York, NY
▪ Bachelor of Arts - York College, CUNY; Jamaica, NY
▪ Certified Microsoft® Office Specialist – Master level
Selected Achievements and Skills
▪ Co-author of Labyrinth Publications’ Microsoft® Office Outlook 2003: Essentials Course.
▪ Developed instructor support materials for a recognized leader in Microsoft® Office and operative system courseware.
▪ Developed reference manuals focused on Microsoft® Office, Windows, and Internet Explorer for individuals and small businesses.
▪ Designed and created marketing brochures, one-sheets, and newsletters for small businesses and non-profits.
▪ Created procedural manuals, templates, and other technical documents for large corporations including American Express, Hyatt, and Amtrak.
▪ Drafted the Physician Database Documentation Manual for the Department of Planning and Business Development at St. Vincent’s Hospital and Medical Center (New York).
▪ Helped launch publishing and consulting enterprise.
Career Overview
▪ Consultant/Partner, BizWorks Studio LLC (09/05 – Present)
▪ President, Spirit-Works Enterprises, Inc. / The Computer Therapist (10/98 – Present)
▪ Adjunct Faculty Member, Santa Fe Community College (07/00 – 02/03)
▪ PC Trainer and Database Designer / Care Coordination Manager, Presbyterian Medical Services (01/98 - 02/99)
▪ Director of Community Health and Social Services, Nambé Pueblo (04/97 - 11/97)
▪ Computer Consultant, JSK Enterprises (08/95 - 04/97)
▪ Manager / Senior Operations Analyst / Credit Analyst / Contract Administrator, American Express Bank Ltd. (04/84 - 09/94)
▪ Administrator / Staff Assistant / Customer Service Representative, Amtrak (04/77 - 03/84)
▪ Assistant Supervisor, Four Winds Travel, Inc. (04/76 - 04/77)